Delivery Policy

 

Processing time:

Delivery within Lagos takes 1 - 3 working days
Interstate (within Nigeria) takes 3 - 5working days
International shipment takes 5 - 7 working days

Please allow 24 hrs for your order to be processed. During sales and high volume periods processing time is 2-3 days.

 

Shipping rates:

Calculated at checkout and vary depending on your delivery location. 

 

Dispatch notification:

If you have not received a dispatch/delivery notification within the specified processing time or dispatch date, please notify us by sending an email to houseofrev1@gmail.com including your order number. 

 

Item not delivered? 

If you have not yet received your order within the estimated delivery time, please allow an extra 2-3 days before contacting us because packages may have been delayed by selected courier service.

Once items are dispatched it is the responsibility of the postal service to ensure packages are delivered.

Please note that refunds will not be issued for lost packages, however items will be resent if a package cannot be traced.

 

Customs and Duties Charges:

Almost all shipments crossing international borders are subject to the assessment of duties and taxes imposed by the importing country's government. House of Rev has no control over these charges as they vary between countries. These charges are the customers responsibility.

 

Pickups:
The Lagos store is open for pickups. We encourage all urgent orders to choose the shipping option.